Primary Care Information
We welcome you to the Primary Care information page. We appreciate your interest in our practice and look forward to serving you if we do not already!
We hope this online information guide will provide vital information before your initial visit and answer questions regarding our office procedures and services.
If you should have suggestions, questions or issues please feel free to discuss them with us so that we may better serve you. We are proud of our faculty, our professional staff and our personal service. Ultimately we want to provide you with quality healthcare and personalized attention. Decatur County Memorial Hospital's Primary Care is known to mirror the "The Quality Care You Want. Close By!
Dr. Nicole Boersma
Dr. Purnendu Datta
Dr. Jami Rayles
718 North Lincoln Street
Greensburg, IN 47240
(behind the hospital)
Appointments: (812) 662-0588
Dr. Nicole Boersma
Dr. Cody Wagner
Tracy Ingram, CFNP, WOCN
Kathy Simon, FNP
Dr. Pernendu Datta
Rebecca Lovins, FNP
Payment is due for services at the time of your visit. We accept cash, checks, and credit/debit cards for payment; we do not participate in various insurance plans. Verification of eligibility and benefits for an insurance company DOES NOT guarantee payment. Your insurance carrier determines payment at the time they receive a claim. Verification and filing in most cases is a courtesy we provide for our patients. However, you are the one with the relationship with the insurance company, and ultimately you are responsible to pay the bill.
We are not responsible for the actions of your insurance company. Therefore, you may be billed for any balances or services determined “not covered” by your insurance company. When you purchase a plan or provided coverage by an employer, they will often tell you what is covered and what is not. You may not always remember or be aware of the actual benefits. We will sometimes ask you to sign a “waiver” which explains this and lets you know you may be billed for a particular service that may or may not be covered. This is also the case with Medicare and Medicaid.
As a service to our patients we “accept assignment” on Medicare, Medicaid, and some private insurances with which we have signed contracts. This means they will tell us what they allow and then remit directly to us that amount. For Medicare, it is 80% of that amount. This means that along with paying your deductible, you are also responsible for 20% of the total allowable amount at the time of your visit. Our co-payments, deductibles, and payment for the “uncovered” services mentioned above are due at the time of service. In some cases this will only by an estimate, and we will try to be as accurate as possible. We do expect your cooperation in the process to collect and give us the best possible since you are the one with the contract. If any private insurance company does not pay within 60 days of billing, any unpaid balances are due and payable in full from you. All Medicaid patients must provide a current identification card prior to being seen each visit.
As a courtesy, we do file any insurance, and also as many secondary insurances as can be programmed, If we are unable to file for you, we will assist you in getting the information together for you to use in filing for yourself.
If you have questions regarding your billing and insurance, our business office can answer them. Office hours are Monday through Friday 8:30 a.m. to 4:30 p.m. Please call 812-662-9769 for billing questions only.
All requests for transferring of medical records must be made in writing with the patient’s signature. Spouses or others may not sign for a competent adult. For children under the age of 18, the parent with legal custody or the legal guardian must sign the release of information request.
Legally, we are only permitted to release the records of Decatur County Primary Care. We cannot release old records sent to us from a previous provider. We will transfer “copies” of “our” records only. We are required by law to keep the original records in our possession for a minimum of 7 years. We will transfer your records to another primary care provider one time at no charge. Additional requests for copies or request from other entities will be assessed a fee. Our fee is set by governmental House Enrolled Act #1081.
- $15 retrieval fee, which includes the first ten (10) pages.
- Additional cost of $0.25 a page in excess of ten.
- Actual postage costs will be assessed.
- If the request is urgent (within 2 days) $10 may be charged for expediting the process.
If you require forms to be filled out for insurance or your employer, we request that you complete all the information that is requested from you before bringing the form into the office. Once a form has been left at the office, it will take at least 48 – 72 hours for it to be completed. This will allow the provider enough time to complete the form for you.
We can appreciate the fact that waiting for test results can be a stressful time. We can assure you that you will be contacted with your test results as soon as all of the results are obtained. This will be after the provider has had time to review them and your chart and history to make the proper recommendations. This may take several days since it often requires coordination with other physicians, the laboratory, x-ray and review of previous test results and medical history.
Your healthcare is a process and unfortunately a single test does not relay the entire picture. You will want to give the provider the time necessary to review all of the documents and results. Once that process is complete the nurse will be provided the appropriate instructions and a contact will be made by someone from our office. If for some odd reason you do not hear from us by the estimated time given, please don't hesitate to give us a call to ease your concern.
A Nurse Practitioner is a registered nurse (RN) who has completed advanced education (generally a minimum of a master's degree) and training in the diagnosis and management of common medical conditions, including chronic illnesses. Nurse practitioners provide a broad range of health care services.
Because the profession is state regulated, care provided by NPs varies. A nurse practitioner's duties may include the following:
- Diagnosing, treating, evaluating and managing acute and chronic illness and disease (e.g., pneumonia, diabetes, high blood pressure)
- Obtaining medical histories and conducting physical examinations
- Ordering, performing, and interpreting diagnostic studies (e.g., lab tests, x-rays, EKGs)
- Prescribing medications
- Prescribing physical therapy and other rehabilitation treatments
- Providing prenatal care and family planning services
- Providing well-child care, including screening and immunizations
- Providing primary and specialty care services, health maintenance care for adults, including annual physicals
- Performing minor surgeries and procedures (e.g., dermatological biopsies, suturing, casting)
- Collaborating with physicians and other health professionals as needed, including providing referrals
- Counseling and educating patients on health behaviors, self-care skills, and treatment options
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